Tourism Minister Konrad Mizzi, while addressing the media, hinted at plans of expanding the services of Air Malta outside of Europe and North Africa. In an attempt to grow the airline, Mizzi said that they are looking to begin providing services at one of India’s busiest airports in Mumbai.
The press conference was organized on 10 March during the launch of a new integrated operations control department at Air Malta’s Skyparks offices at Malta airport. Eyeing financial improvements in the airlines, Mizzi said that during the next annual meeting, they might be revealing some ‘surprises’.
“Air Malta has implemented a number of strategies since 2017, including to strengthen routes and to compliment low-cost carriers in Malta. It will now start focusing on medium-haul destinations, starting by looking at Mumbai as a possibility,” he was quoted as saying by Malta Today.
Clifford Chetcuti, Air Malta CEO, also addressed the media and said that the airline’s emergency response room has been updated to address customer’s issues and respond to emergency situations in a faster manner. He explained that the room will be used in an emergency situation.
“Senior management will be housed in a room adjacent to the emergency response room, so decisions will be taken in a more timely manner, and will take customer concerns into consideration to a more effective degree,” he was quoted as saying.
Charles Mangion, the chairman of the airline, said that their aim is to make Air Malta a catalyst for economic development of the country beyond the tourism industry. “We now have integration in the routes we serve in Europe and North Africa, and can at this point even go beyond,” he told the media.